Applications experience recurring incidents or frequent outages. Every outage affects users and business processes, and the same problem keeps coming back because its root cause is never fully resolved.
Site Reliability Engineering
Reduce incidents and recovery times across your critical systems
Anticipate degradation and respond to failures with observability, automation, and resilience.
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We are a Microsoft Top Partner
What happens when operations are constantly putting out fires
Teams react to problems without the ability to anticipate them. Degradation is detected only after it affects users, and without end-to-end visibility into workload health, incident detection depends on complaints or isolated alerts.
There are no clear availability and performance objectives. Without agreed-upon service metrics, it is impossible to know whether a system is performing as the business needs, prioritize improvements, or explain reliability in terms leadership can understand.
Platform growth increases operational complexity, and incident recovery times are high. Every interruption lasts longer than necessary, and the burden on operations teams increases with each new component.
How we apply Site Reliability Engineering to your operations
We assess the availability and operation of your systems, define service metrics using SLIs and SLOs, centralize metrics, logs, and traces, automate repetitive manual tasks, and validate in a controlled manner how your systems respond to failures.
Higher availability for critical services
Shorter recovery time
Proactive risk visibility
More efficient operations
Reliability assessment and SLI/SLO definition
We assess current availability and operations and establish service metrics. Deliverables: an SRE diagnostic and an objectives catalog.
Observability implementation
We centralize metrics, logs, and traces to detect degradation before it escalates. Deliverable: a monitoring platform.
Operational automation
We reduce repetitive manual operational tasks. Deliverable: production-ready automations.
Resilience management
We validate system behavior under failure conditions in a controlled manner. Deliverable: a resilience plan.
Technology stack
Each technology plays a defined role: Azure Monitor for centralized observability, Application Insights for application monitoring, Azure Automation for operational automation, Azure Chaos Studio for resilience validation, and Azure Front Door for availability and global distribution.
How we work
Every initiative is carried out using the Possumus Adoption Framework, our four-stage adoption framework. This ensures that the work does not end once monitoring is implemented: it continues with metrics-driven operations.
1
Prepare
We assess the reliability of your systems and define service objectives. This stage produces the SRE diagnostic and the objectives catalog.
2
Adopt
We implement observability, operational automation, and resilience capabilities across your critical systems.
3
Drive Impact
We measure service behavior against the defined objectives and validate its response to failures in a controlled manner. This stage produces the resilience plan.
4
Scale
We sustain metrics-driven operations that make it possible to maintain service objectives as the platform grows.
What your organization gains
Operations based on service objectives make it possible to measure reliability and align technology with business goals.
More available critical services
Greater availability of critical services improves the user experience.
Faster recovery
Shorter recovery times help reduce the business impact of incidents.
Risks identified before they escalate
Proactive risk visibility helps prevent incidents.
Less operational burden
More efficient operations, with fewer repetitive manual tasks, help reduce the burden on teams.
Why Companies Choose Possumus
Proven Expertise Across the Microsoft Ecosystem
Our specialization as a Microsoft Solutions Partner demonstrates our ability to design and implement solutions that integrate with each organization’s technology ecosystem.
Engineering Integrated with Adoption
We combine engineering and adoption from the start so technology is not only implemented, but also incorporated into operations, used, and continuously evolved over time.
A holistic view of technology
We connect AI, data, security, software, and cloud under a single vision, avoiding isolated solutions and reducing technology fragmentation.
Audited Management Processes
Our operations are supported by processes audited under ISO 9001.
Frequently asked questions
The most common signs are applications with recurring incidents or frequent outages, teams that react to problems without the ability to anticipate them, a lack of clear availability and performance objectives, a growing platform that increases operational complexity, and long incident recovery times. If your organization recognizes several of these situations, the starting point is a reliability assessment.
Move from reacting to incidents to operating with service objectives
Assess my systems reliabilityWe start with a reliability diagnostic to define the service objectives your critical systems need.
Let's Get In Touch
Schedule a Call
Federico Tagliani
Managing Director
Our work doesn’t end with implementation. We make sure the technology is adopted and delivers results.